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  • Night Auditor

  • Resort at Port Ludlow
    Job Description

    BASIC FUNCTION:

    • Night Auditor on Duty overnight – from 11pm – 7am daily. 
    • Makes certain that the guests, employees and property are secured and safe overnight. 
    • Fully prepared to handle emergency situations, challenging guests and unusual requests.
    • Works independently and alone most of the time.
    • Performs all night audit functions. 
    • Ensures that all daily transactions are reconciled and accounted for in accordance with set policies and procedures. 
    • Responsible for accurately posting charges and payments to guest accounts. 
    • Ensures proper check-in and check-out of guests during the night audit shift. 
    • Makes room reservations on occasion.

     

    QUALIFICATIONS:

    • Accounting experience highly desired.
    • Hospitality experience preferred (and/or customer service).
    • Knowledge of various Front Office systems desired – as well as Microsoft Office, Micros point of sale and Maestro or similar systems
    • Working knowledge of Excel is essential.
    • Requires clear and concise communication with all departments.

     

    ESSENTIAL FUNCTIONS:

    • Ensures proper guest service during the overnight and handles all emergency/needs as “Night Auditor” on duty.
    • Ensure that the night audit is performed in an accurate and timely manner each night.
    • Completes closing reports on MaestroMicros and all Accounting systems and updates the Excel report, ensuring that all figures are transferred correctly and in balance. 
    • This includes print out of all point-of-sale and front office system “Z”/end of day reports.
    • Also includes Golf Course & Marina.
    • Balances rooms and food and beverage transactions by manually adding actual vouchers and reconciling with computer totals.
    • Balances credit card, direct billing, tips, distributions and other payments.
    • Reports all discrepancies to the Rooms Director, General Manager and Controller
    • Updates MOD report, STASH loyalty program and distributes morning reports.
    • Handles Front Office (check in & out) functions and telephone operations during shift.
    • Properly balances and transmits credit card Protobase transactions.
    • Performs all activities in a professional manner and in accordance with company policy.
    • Assists in other duties as assigned by Rooms Director and/or General Manager.
    • Attends meetings as required.
    • Uphold the company’s Mission/Vision/Values.

     

    ENVIRONMENT: 

    Indoor office environment

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